When are children eligible to receive supplemental educational services?

Students from low-income families who remain in Title I schools that fail to meet state standards for at least three years are eligible to receive Supplemental Educational Services.

Are parents notified about Supplemental Educational Services?

Yes. Local education agencies are required to provide annual notice to parents of eligible children regarding the availability of services and information on the approved providers.

Can parents choose providers for tutoring and other Supplemental Educational Services?


Yes, parents of eligible children can choose from the list of state-approved providers. Most states have approved a diverse list of providers, as mentioned above. Upon request, the school district will help parents determine which provider will best fit their child's needs. When parents have made their selection, the local education agency must then contract with that provider to deliver the services.

What action can parents take if their child is eligible for tutoring or other Supplemental Educational Services, but their school or district does not offer them?

Districts receiving Title I funds must offer free tutoring and other extra help to eligible students, as described above. If eligible students are not being offered these services, parents are encouraged to contact their state’s Department of Education.

How are providers of Supplemental Educational Services held accountable?


States must develop and apply objective criteria for evaluating providers. They must also monitor the quality of services that they offer. In addition, supplemental services providers must give information on the child’s progress to the parents and the school.

What if I have a complaint?

When you have a concern about the quality of services your child is receiving, you have the right to file a complaint. Your child’s services will not be affected. In fact, comments, suggestions and even complaints can improve the overall quality of our program. First, address the complaint with the Program Director by phone (toll free 1-888-5-CHILDFAM) or by email at SES@childandfamilysolutions.org.

More information regarding our policies and filing a complaint is outlined in our SES Welcome Booklet that parents receive upon enrollment into our program.