1. What insurances do you accept? We accept most major NJ insurance plans.  Please feel free to call us at 856-352-0054 to verify that we take your insurance. قوانين لعبة الروليت For those insurances we do not accept, we offer competitive and discounted packages which we can provide upon your request.
  2. What is the difference between counseling in an office and counseling in my home? The level of quality is the same. However, many find counseling in the home to be more comfortable and convenient. From a therapeutic perspective, in home counseling may provide the counselor a unique opportunity to engage an individual or family in their own environment. انشاء محفظة بايير Furthermore, those suffering with advanced emotional or behavioral challenges may have limitations with getting to our office on a consistent basis for counseling.  For these reasons, many opt to see a counselor at home. However the home is not always conducive or preferred for counseling; please call us to help you determine the best method of counseling for you needs.
  3. Are there a minimum number of sessions? Yes, it is recommended at least four sessions are received.  However, progress is usually realized somewhere between 12-16 sessions.
  4. What type of background checks do you conduct on your staff? We value everyone’s safety. Therefore, state and federal criminal and child abuse clearances are required for all of our staff prior to any hiring decisions. 
  5. What should I look for in a counselor? It is important for counselors to hold at least a Master’s degree and a State Clinical Licensure in Social Work, Professional Counseling, or Marriage and Family Therapy.  Other qualities that determine a great counselor are professionalism, years of experience, timeliness, and consistency.  It is also important to feel a personal connection to your counselor.  However, it is not always necessary for the counselor to be within the same age range, race, or gender in order to build a therapeutic relationship.
  6. How can I be sure sessions are confidential? بطاقات ون كارد  Child and Family Solutions has a strict privacy policy and fully adhere to all HIPAA laws.  We are, however, mandated reporters by law.  For this reason, if we suspect any information obtained in counseling may result in one hurting oneself or others, then it must be reported to the appropriate officials.
  7. If we’ve been required to complete court ordered couples counseling, will your services meet the requirement? Yes, our staff can provide you with a letter to verify the number of sessions you have completed.
  8. My counselor doesn’t seem to be a good fit.  Can I request another one? Absolutely, your satisfaction is our top priority.  If for any reason you are not satisfied with your counselor, please contact us immediately.  We will be happy to request a new assignment.
  9. What if I want to see a Child and Family Solutions counselor privately? It is against our company’s policies and our counselors’ contracts to initiate private sessions with anyone initially engaged through Child and Family Solutions without written permission from us.  Doing so may result in legal action.
  10. What if I have a complaint? When you have a concern about the quality of services you are receiving, you have the right to file a complaint without it affecting your services.  In fact, comments, suggestions, and complaints can improve the overall quality of our program. To address a complaint, please contact the Program Director at 1-888-5-CHILDFAM or by email atjcoleman@childandfamilysolutions.org.

If you have any questions that are not addressed here, please feel free to email or call us at 1-888-5-CHILDFAM.  We will be happy to answer any questions you may have and assist with services.